Shipping & Delivery

Ireland (standard delivery)

Normal delivery may take 2-5 working days.

In order to confirm that an order shipped via post has indeed been lost, we must wait 15 working days (3 weeks) before making a claim. If after 15 working days you have not received your order, please contact tracking@vipelectroniccigarette.ie with your order number, name and address for assistance.

EU Countries

Deliveries to countries within the EU are usually delivered between 7-12 days from dispatch.

In order to confirm that an order shipped via post has indeed been lost, we must wait 20 working days (4 weeks) before making a claim.

Outside of EU

Deliveries to countries outside the EU may take up to 30 days from dispatch to be delivered.

In order to confirm that an order shipped via post has indeed been lost, we must wait 30 working days (6 weeks) before making a claim.

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