Please accept our sincere apology for any inconvenience this might cause.
Ireland (standard delivery)
Normal delivery may take 2-5 working days.
In order to confirm that an order shipped via post has indeed been lost, we must wait 15 working days (3 weeks) before making a claim. If after 15 working days you have not received your order, please contact firstname.lastname@example.org with your order number, name and address for assistance.
UK & EU Countries
Deliveries to countries within the EU are usually delivered between 3-7 days from dispatch.
In order to confirm that an order shipped via post has indeed been lost, we must wait 20 working days (4 weeks) before making a claim.